(My mother and I have decided to get a dozen donuts from a famous donut store. They have a light that indicates when the donuts are freshly baked, which is on when we pull into the drive-thru. We order a dozen plain donuts, as well as one specialized donut for each of us. When we pull up to the window to pay and get our donuts, an employee sticks his head out and say:)

Employee #1: “So… our fresh donuts are just about to go into the grease, which means they’ll be another five to seven minutes. But we have a dozen ready that have been sitting out for about five minutes. Would you rather wait to get them fresh, or have a dozen now?”

Mom: “Oh, we can wait.”

Employee #1: “Okay! It’ll just be about five to seven minutes.”

(He takes our card and gives us our specialized donuts, which we begin eating. Less than two minutes later, another employee appears with a box of donuts.)

Employee #2: “Here you go.”
(He hands my mom the box and then disappears. The problem? It’s completely cold. We’ve been given the box that was sitting for five minutes. We stay at the window for a couple of minutes and [Employee #2] eventually returns.)

Employee #2: “Was there something else?”

Mom: “Well… these donuts are cold. The other cashier said that if we waited, we would get fresh ones.”
(She holds the box out, expecting him to take it back since we haven’t opened it or touched the donuts. The employee sighs deeply, clearly frustrated.)